February 23, 2015

Guest Blog: Robert McLain Smith on The Democratization of Facts 

I had the amazing good fortune to be born into a family that, above all else, was endlessly interesting and curious. A prime source of both were my brother Rob and my dad who—though wildly different in many ways—shared a whip-sharp intellect, a love of debate, and a spirit of inquiry. Last week, Rob sent me an account of one of their conversations. Not only does it capture the two men, it captures one of the ironies of our times so well I thought I’d post it for you. Continue reading Guest Blog: Robert McLain Smith on The Democratization of Facts...

July 1, 2014

Guest Blog: Dorie Clark on Repairing a Damaged Professional Relationship 

Guest Blog: Dorie Clark on Repairing a Damaged Professional Relationship

If you’ve spent enough time in the workforce, you almost certainly have a trail of damaged professional relationships behind you. That doesn’t mean you’re a bad manager or employee; it’s simply a fact that some people don’t get along, and when we have to rely on each other (to finish the report, to execute the campaign, to close the deal), there are bound to be crossed wires and disappointments. When conflict happens, many of us try to disengage — to avoid the person around the office, or limit our exposure to them. That’s a fine strategy if your colleague is peripheral to your daily life; you may never have to work with the San Diego office again. But if it’s your boss or a teammate, ignoring them is a losing strategy. Continue reading Guest Blog: Dorie Clark on Repairing a Damaged Professional Relationship...

August 6, 2013

Taking Sojo’s Lead 


As soon as the autumn sun fell behind the mountain, the air turned cold, and I knew I was in trouble. My dog Sojo and I had left Boston later than planned, and we hit Vermont’s Jamaica State Park in the fading light. Continue reading Taking Sojo’s Lead...

July 17, 2013

Meetings, Bloody Meetings 

Meetings, Bloody Meetings

Most advice on how to run meetings is woefully routine: plan meetings in advance, prepare a detailed agenda, pre-notify attendees, control the discussion, and summarize and record decisions. It seldom solves the biggest problems of all: the boorish behavior that puts your teeth on edge, like nails down a blackboard, inviting you to act equally boorishly—by coming late, or taking the bait, or checking your emails, or just checking out altogether—anything to escape that bloody meeting! Continue reading Meetings, Bloody Meetings...

March 25, 2013

Guest Blog: Michael Sales on Defensive Routines 

Photo of Chris Argyris

Michael Sales is an organizational-change coach and facilitator who, like me, had the good fortune to study with Chris Argyris and Donald Schön in graduate school. At his website “Art of the Future,” Michael recently published a fitting tribute to these two men, including his reflections on how their ideas have influenced him over time. Continue reading Guest Blog: Michael Sales on Defensive Routines...

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